WIN PERFORMANCE’s ability to provide the best service in the debt collection industry comes from the strength of our collectors.
Our collector are provide in-house training on a regular basis, as well as focusing on specific case handling, collection techniques, step for a successful case, negotiation skills, collection psychology and dispute management
Human Management Model
- Career path development
- KPIs scoring methodology
- Manpower model
- Differentiated set of KPIs for collector
- Collector grading and selection
- Incentive program to drive performance
- Individual Development Plan
- More than CSR , Win star award