New debt collector staff members
New debt collector staff members will take an induction training program which helps them become familiar with the company culture and provides an opportunity to establish professionalism. During this training course, our debt collectors learn about Introduction to debt collection, The Debt Collection Call Process, negotiation skills, collection psychology, practice tips and techniques for debt collection with rules and regulations as well as policies that apply to their job responsibilities. We also hand them the exposure to our international practice since Providing technical knowledge to a debt collector is a priority for Organization.
Furthermore, we specifically designed the training programs for Top performers. This training programs helps debt collectors improve their experience in business and the challenges of working with executives and specialists. Through these training programs, we are able to provide debt collectors with a chance to enhance their knowledge, skills and abilities as well as sharing their best professional practices with colleagues based on departments at work